1xb Responsible Gaming — A Commitment to Safe and Healthy Play
Enjoy entertainment within limits. 1xb believes that healthy gaming habits are the key to long-term enjoyment. Our responsible gaming policy places the safety and mental well-being of every player in Bangladesh at the highest priority.
Core Principles of Healthy Gaming
Five core commitments we make to every player.
Set Time Limits
Decide in advance how much time you will spend gaming and stick to that limit. Excessive time spent gaming can have a negative impact on your mental well-being and family relationships. Assign gaming a specific slot in your daily routine without letting it interfere with the rest of your life. 1xb's platform lets you monitor your own session time. Remember, taking healthy breaks is also a trait of a smart player.
Budget Planning
Never bet beyond your means, and set a fixed limit for yourself each week or month. Keep your gaming budget separate — never mix it with essential household expenses. Avoid the urge to place larger bets to recover losses, as this only makes matters worse. Think of lost money as what you spent on entertainment — this mindset reduces emotional harm. Sticking to your budget means protecting your financial health.
Emotional Control
Avoid gaming when you are feeling frustrated, angry, or under stress, as it becomes difficult to make sound decisions in such states. Also refrain from placing large bets in the excitement of a win. Never use gaming as a solution to problems or as a way to escape emotional distress. After each round, pause for a moment and ask yourself whether you are still enjoying the entertainment. Give your mind a rest and prioritize spending time with family and friends.
Age Verification & Protection
1xb provides services exclusively to adult users aged 18 and above. Minors are strictly prohibited from opening accounts or using the platform. If there are underage members in your household, keep your account protected with a secure password and make it a habit to log out. We regularly conduct age verification processes to maintain the platform as a safe environment. Ensuring a secure gaming environment is one of our primary responsibilities.
Support & Breaks
If you feel that gaming is affecting your daily life, work, or relationships, seek help immediately. 1xb provides the option to request a temporary pause or self-exclusion on your account. Seeking professional help is not a sign of weakness — it is an act of self-care. Let someone you trust know that you want to take a break — social support is often the most effective tool. Contact our support team; we are always here for you.
Identify the Problem
Be aware if you notice any of the following signs: inability to stop gaming, repeatedly playing to recover lost money, hiding your gaming from family or friends. Continuing to game despite financial problems or debt is a serious warning sign. Feeling restless or irritable when not gaming may indicate emotional dependency. If you experience these signs, contact us directly or seek professional advice. Taking that first step is the bravest thing you can do.
Our Commitments & Your Rights
1xb believes that responsible gaming is not just a policy — it is a culture we nurture every day. We are committed to creating a transparent, fair, and safe environment for players in Bangladesh. Every user on our platform has the right to temporarily suspend their account or take a permanent break at any time.
Your information is kept completely confidential and secure; seeking help does not mean your personal matters will be exposed. We ensure that no advertisement or campaign targets players experiencing problems. Our support team is trained and ready to address every concern with empathy and care.
Self-Exclusion
You can activate a temporary pause or permanent self-exclusion on your own account at any time. This service is instant and available free of charge.
Deposit Limit
Set a daily, weekly, or monthly deposit limit so that going over budget is not possible. This feature can be activated at any time.
Direct Support
For any issues or concerns, reach out to our support team by email. We respond quickly and with full confidentiality.
Need help? We're here for you.
For any questions or concerns about gaming, visit our FAQ page or return to the homepage. Remember — entertainment is most enjoyable when kept within limits.